[FoCHAT] New Road Home Account Changes

[Karen Fontana]

I now have these extra categories too but as usual its not up to date.  My
application now appears under Option Letter Selected Status (which I did
back in November) but it should be further down under Ready for Confirmation
or some other category because my closing date is this Thursday.
 
I have found this on line account to be the source of nothing but confusion.
My application has disappeared from the account on at least three different
occasions.  When it is there it's usually not in the right spot since this
on line account is apparently not updated frequently. 
 
Karen

  _____  

From: fochat-bounces at thinknola.com [mailto:fochat-bounces at thinknola.com] On
Behalf Of Ricardo Gutierrez
Sent: Monday, January 22, 2007 1:23 PM
To: fochat at thinknola.com
Subject: Re: [FoCHAT] New Road Home Account Changes


This morning I checked RHP account for changes.  I sent in via fax on 12/21
my challenges for the Resolution Team.  (Amendment 4- Reasons For Delaying
Benefit Selection)  To this point I had been unable to confirm receipt of my
paperwork.  Now in addition to the original categories my account status
page shows the following categories.  Ricardo Gutierrez

Application ID	 Program Title	 Status	 Created Date	
Currently there are no applications with Option Letter Selected Status.	
Saved for Followup


Application ID	 Program Title	 Status	 Created Date	
Currently there are no applications with Saved for Followup Status.	
Send To Resolution


Application ID	 Program Title	 Status	 Created Date	
Currently there are no applications with Send to Resolution Status.	
Ready For Grant Amount Confirmation


Application ID	 Program Title	 Status	 Created Date	
Currently there are no applications with Ready for Grant Amount Confirmation
Status.	
Closed Application


Application ID	 Program Title	 Status	 Created Date	
Currently there are no applications with Closed Application Status.	
Hold For Applicant Response


Application ID	 Program Title	 Status	 Created Date	
Currently there are no applications with Hold For Applicant Response Status.



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